We are pleased to say that we are now starting phase 2 of our reopening!
We are implementing the following rules for phase 2 (and please remember you may still opt for curbside care if you prefer, just let us know!):
1) If the person other than the person named on the account will be bringing the pet, the person named on the account MUST call in advance to authorize this
2) It is CRUCIAL, just like when you go to your own doctor, that you bring a WRITTEN list of your pet’s medications, supplements, and diet (including how much and how often you feed)
3) Current compassionate care recommendations may include gabapentin, trazodone, or both. If your pet is supposed to receive these medications before visits, you should administer the recommended dose the evening before and again 3 hours before appointments on an empty stomach (or with the smallest amount of food needed to get the medications in) unless told otherwise.
4) YOU MUST LET US KNOW IF YOU HAVE TESTED POSITIVE FOR, OR ARE EXPERIENCING SYMPTOMS OF, COVID-19 (https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html) OR IF YOU HAVE BEEN IN CLOSE CONTACT WITH SOMEONE EXPERIENCING SYMPTOMS OR WHO HAS TESTED POSITIVE.
5) You MUST WEAR A MASK AT ALL TIMES when you are in the building. The mask must be PROPERLY FITTED over your mouth AND NOSE. If you do not have a suitable mask with you, masks are available to your left as you enter the front door.
6) We are limiting the number of clients in the reception area to four. If you see there are already four people in the lobby, please return to your car and call to let us know you are here or wait until a client leaves the lobby. The door is now open, and for food and medication pick up, you may walk in as long as there are less than four people in the lobby.
7) For appointments: please CALL FROM YOUR CAR in the parking lot, we will let you know if you should come right in, or we will get your number and call you as soon as we are ready for you. This is to avoid congestion in the reception area. ONE OWNER PER PET will be allowed in.
8) Please abide by the posted signage in the reception area and exam rooms regarding social distancing, please wait your turn and do not crowd the reception desk
9) Dog owners: please weigh your dog when you come into the lobby and report the weight to a staff member (either a receptionist or a technician). Please use a leash no longer than 6 feet in length: NO RETRACTABLE LEADS OR CHAIN LEADS PLEASE! This is for everyone’s safety. please bring a fresh, unfrozen stool sample (about golf ball sized), and a first morning urine sample if you’re able to collect one (otherwise please do not allow your dog to urinate on their way in so we can try to collect a urine sample here)
10) Cat owners: please proceed to the cat side of the reception area (past the fish tank), and take a seat. Please bring your cat in a CARRIER and do not remove your cat from the carrier until told to do so in the exam room for your cat’s safety. Please bring a stool sample and do your best to keep your cat away from the litterbox for a few hours before your appointment. Here is a very handy guide to help you get your cat here!
11) Thank you for your understanding, and thank you for your patience and kindness
We are thrilled to now be able to offer online shopping! You can now get your pet’s medications, diets (both prescription and over-the-counter), preventative medications like flea/tick and heartworm, and more! Free shipping for orders over $49, discounts and more! All delivered right to your door from a trusted source: US!
We have also partnered with Hills To Home to allow you to purchase your Hills products directly from Hills through us. Click here for more information or call us.
Teletails can be used on smartphones, tablets, and most laptops.
Dr Stein is quoted by one of the top veterinary anesthesiologists in the world. : “This is a remarkableÂ websiteÂ that receives 20,000 visitors monthly. By featuring it here, I hope that number goes up, as it well worth a look and a â€œbookmark!â€ It was created by Dr. Bob Stein, a practitioner in Snyder, New York, with a passion for anesthesia and pain management. Dr. Stein has undergone extensive training in anesthesia, pain management, rehabilitation, and acupuncture. It is frequently updated â€“ for example, there is a section on how to cope with the opioid shortage and there are video clips on certain techniques; for example how to deal with aÂ fractious catÂ and how to perform aÂ cat neuter under sedationÂ and a local block.
One of the many â€œlittle gemsâ€ on this website is the section onÂ drug infusions…. If I could give a kudos award for making my life easier when it comes to setting up infusions, it would go to Dr. Bob Stein!”
WE NOW OFFER TELEMEDICINE CONSULTS STARTING 11/25/19!
8/20/18: There have been many reports recently of heart issues in dogs fed grain-free diets. Several different diets have been implicated, but currently we are advising you that IF you feed a grain free diet to your dog, you may want to consider switching to a diet that contains grain. This is the simplest, most conservative action you can take until we have more definitive information about this issue. We will keep you advised as more information emerges about this issue. Please contact us if you have any questions about this.
We have been a Fear Free/Low Stress Handling practice for many years, but now we congratulate Dr Stein on becoming Fear Free CERTIFIED! The goal of this program is to reduce stress on both pets and owners by making their visits to ASAH as low stress and without fear as possible. Congratulations Dr Stein!
Did you know we have offered Stem Cell Therapy for many years? We have a lot of experience with this regenerative therapy and have helped many pets enjoy significantly more comfortable lives.
Amherst Small Animal Hospital is a full-service veterinary clinic for dogs and cats offering state of the art medical care for your pet. We are your “other family doctor”, we want to take the time to get to know you and your pets in order to provide you with the best, most complete and individualized veterinary care possible.
At Amherst Small Animal Hospital you aren’t just an account number, and your pet isn’t just a name on the computer screen!
In May, 2014, Dr. Stein was awarded the Michigan State University’s Distinguished Veterinary Alumnus Award for his work promoting advanced anesthesia and pain management techniques:
Congratulations Dr. Stein! He just received the Michigan State University 2014 Distinguished Veterinary Alumnus Award! This award is given to veterinarians who have “excelled in practice, teaching, research, service (local, regional, national, international), and/or organized veterinary medicine.”
Canine Platelet Enhancement Therapy, an exciting new therapy for dogs with arthritis!
Renal Failure Case Study: Cassie is very special canine patient who was given just months to live by another practice after kidney failure was diagnosed…
BE AWARE OF THE DANGERS OF XYLITOL TOXICITY!! (Xylitol is a very common ingredient in sugarless gum and other sugar-free products and it can be VERY harmful or even fatal to dogs, please keep your pets safe)
Congratulations to Dr. Stein on completing his Certified Veterinary Pain Practitioner certification through the International Veterinary Academy of Pain Management. Dr. Stein is a past president of the IVAPM.
Here at the Amherst Small Animal Hospital we want our clients to know more than just the names of our staff. Click here to meet some of our new friends.
Patients having anesthetic procedures (dental, spay/neuter, surgery) should have no food after midnight the night before, water is fine until you leave in the morning, drop off is between 7:30-8:00 AM.
We want to keep clients informed about what we do and why we do it. So take your time exploring our Web site and learning about the Amherst Small Animal Hospital! Click here to find out what makes us different. Take a look at our Resource Library to learn about everything from collecting a urine sample to how to prepare a bland diet when your pet has an upset stomach. Browse our Frequently Asked Questions for answers to, well, frequently asked questions about vaccinations, Internet pharmacies and more!
Did you know that many common household items and foods are TOXIC to pets? According to the ASPCA’s Animal Poison Control Center:
- Human Medications
- Rodenticides (rat poison)
- Human Foods like Xylitol (a no-calorie sweetener used in sugarless chewing gums and many other low/no calorie foods and drinks), grapes, raisins, onions and garlic (yes, garlic!)
- Veterinary Medications (many are flavored to make them easier to administer, but this can mean a pet might eat a whole bottle and overdose)
- Household Toxins like cleaning supplies, liquid potpourri, batteries, bleach, etc.
- Plants (especially lilies)
- Outdoor Toxins like antifreeze, fertilizer and ice melt
The Veterinary Emergency Clinic is at 4821 Genesee Street, Cheektowaga NY 14225 (716) 839-4043
If you feed your dog a Purina food, and currently buy online, please consider purchasing through the ProPlan VetDirect link below, free shipping, prices comparable to Chewy, promotions, and you will be helping to support our clinic!